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Specialized staffing solutions for the call center industry… Mack is the answer!

Founded in 2007, our call center division was originally created to service our existing commercial banking clients with their interim and project staffing needs. To date, we are proud to say that we employee hundreds of call center professionals on an annual basis across a diverse spectrum of clientele throughout the region. Our clientele ranges from some of the countries largest reservation centers to very small boutique market research firms and everything in between. Our staffing specialists are former industry professionals who not only know the industry but have the market intelligence, experience and insight to only source the most qualified candidates in the market today.   

 



Our Clientele
Outsourced Service Providers
Retail Corporate Call Centers
Commercial Banks
Proxy Solicitation Firms
Hotel Reservation Centers
Inbound Answering Services
Outbound Telemarketing Firms
Fulfillment Organizations
Market Research Firms  

Staffing Programs
Temporary Temporary to Permanent
Direct Hire
Contract Recruitment

Benefits
All of our staffing specialists have prior call center experience 
All of our candidates undergo an extensive interviewing and
screening process including:

  - Skill assessment testing
  - Reference checks
  - Criminal background checks
  - Drug Screening
  - Credit Checks
We assume all payroll taxes and workers
compensation insurance

We offer customized training and certification programs for
calling campaigns


Areas of Expertise
Outbound Inbound
Customer Acquisition Customer Retention
Direct Mail Follow Up   Member Services
Lead Generation   Answering Services
Appointment Setting Insurance Enrollments
Market Research    Customer Care
Proxy Solicitation  Help Desk
Political Polling Reservations

 

Call us today to schedule an appointment
Contact Marisol Mack at 877.207.9110
or Email: marisolm@mackstaffing.com