

Specialized staffing solutions for the call center industry… Mack is the answer!
Founded in 2007, our call center division was originally created to service our existing commercial banking clients with their interim and project staffing needs. To date, we are proud to say that we employee hundreds of call center professionals on an annual basis across a diverse spectrum of clientele throughout the region. Our clientele ranges from some of the countries largest reservation centers to very small boutique market research firms and everything in between. Our staffing specialists are former industry professionals who not only know the industry but have the market intelligence, experience and insight to only source the most qualified candidates in the market today.
| Outsourced Service Providers |
Retail Corporate Call Centers |
| Commercial Banks |
Proxy Solicitation Firms |
| Hotel Reservation Centers |
Inbound Answering Services |
| Outbound Telemarketing Firms |
Fulfillment Organizations |
| Market Research Firms |
Staffing Programs
Temporary
Temporary to Permanent
Direct Hire
Contract Recruitment
Benefits
All of our staffing specialists have prior call center experience
All of our candidates undergo an extensive interviewing and
screening process including:
| - Skill assessment testing | |
| - Reference checks | |
| - Criminal background checks | |
| - Drug Screening | |
| - Credit Checks |
| Outbound | Inbound |
| Customer Acquisition | Customer Retention |
| Direct Mail Follow Up | Member Services |
| Lead Generation | Answering Services |
| Appointment Setting | Insurance Enrollments |
| Market Research | Customer Care |
| Proxy Solicitation | Help Desk |
| Political Polling | Reservations |
Call us today to schedule an appointment
Contact Marisol Mack at 877.207.9110
or Email: marisolm@mackstaffing.com